Privacy Policy for SnapPicks E-commerce Platform

Last Updated: March 19, 2026

This Privacy Policy describes how SnapPicks ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our platform in the Philippines. We are committed to protecting your privacy in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173).

1. Information We Collect

We collect several types of information to provide and improve our services:

Identity Data: Full name, date of birth, gender, and government-issued ID (when required for high-value transactions or rewards).

Contact Data: Billing address, shipping address, email address, and phone numbers.

Financial Data: Payment card details and bank account information (processed through secure third-party gateways).

Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

Technical Data: IP address, login data, browser type and version, time zone setting, and location data.

2. How We Use Your Information

We use your personal data for the following purposes:

Order Fulfillment: To process and deliver your orders, manage payments, and provide customer support.

Game Participation: To facilitate your participation in promotional games like "Slash & Free" and verify your eligibility.

Compliance: To comply with legal obligations, such as tax reporting to the Bureau of Internal Revenue (BIR).

Marketing: To provide you with information or advertising relating to our products or services (subject to your consent).

Security: To detect, prevent, and address fraud or technical issues.

3. Disclosure of Your Information

We may share your personal information with:

Service Providers: Logistics partners for delivery, payment processors, and IT support.

Affiliates: Members of the SnapPicks Joint Venture Parties for unified service delivery.

Legal Authorities: When required by law or to respond to valid legal requests from government agencies (e.g., NPC, BIR).

4. Your Rights Under the Data Privacy Act

As a data subject in the Philippines, you have the following rights:

Right to be Informed: To know whether your personal data is being processed.

Right to Access: To request a copy of the personal data we hold about you.

Right to Object: To refuse the processing of your data for direct marketing.

Right to Erasure or Blocking: To request the removal of your personal data from our system.

Right to Rectification: To dispute and have corrected any inaccuracy in your data.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 5-10 years for tax compliance).

6. Security

We have implemented industry-standard physical, technical, and organizational security measures to protect your personal data from accidental, unlawful destruction, alteration, and disclosure.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer (DPO) at:

Email: privacy@snappicks.ph